Know where to turn this winter

A&E departments are for people who are seriously ill or have life-threatening conditions. They will be very busy this winter.
If it’s a life-threatening emergency, call 999 immediately.
If it’s not, there are many other NHS services that can help you. Find out about our range of local NHS services.
Evening and weekend GP appointments
If you find it hard to see your GP during the day, local GP practices also offer evening and weekend appointments at Extended Access Hubs.
To book an evening or weekend appointment


Urgent treatment centres and walk-in centres
For urgent but non-life-threatening illnesses and injuries – like sprains, minor burns or cuts – visit an urgent treatment centre.
- No appointment needed
- Open every day
- NHS 111 can guide you to the right service
Pharmacists can offer advice on a range of illnesses – often without the need for an appointment. They also supply medicines for common conditions, without the need for a prescription.
Mental health and wellbeing
If you need urgent help for your mental health, support is available day and night.
- Call 111 or visit 111.nhs.uk
- Ask your GP practice for an urgent appointment
- For ongoing support, you can also refer yourself to NHS Talking Therapies here


Emergency dental care
Toothache, swelling or a knocked-out tooth can be very painful. NHS 111 can help you find urgent dental care, including same day appointments if needed.